Question 1

How do I get to Arctic Alma Villa near Ounasvaara?

Accepted Answer

Arctic Alma Villa is located near Ounasvaara in Rovaniemi. Detailed directions will be sent with your booking confirmation.

Question 2

How do I get to Arctic Alma Metto in Meltaus?

Accepted Answer

Arctic Alma Metto is located in Meltaus, approximately 62 km from Rovaniemi city centre and 68 km from Rovaniemi Airport. Arriving by car is the easiest option. Taxi services are also available from Rovaniemi. Detailed directions will be sent with your booking confirmation.

Question 3

What are the check-in and check-out times?

Accepted Answer

Earliest check-in is at 16:00 and latest check-out at 11:00. We come to the property especially to welcome you, so we appreciate knowing your exact arrival time. Please get in touch with us about your arrival time.

Question 4

Is there parking available?

Accepted Answer

Yes, there is free parking on site for guests.

Question 5

What should I bring?

Accepted Answer

We recommend: weather-appropriate outdoor clothing and sturdy footwear, a swimsuit for the sauna and lake, personal toiletries, and an open mind. Towels and bed linen are included in your accommodation.

Question 6

What accommodation options are available?

Accepted Answer

We offer two different accommodation settings — each with its own atmosphere and rhythm. See the Stays page for full details.

Question 7

Is the place suitable for children or pets?

Accepted Answer

The place is best suited for adults seeking rest and quiet. Regarding pets, please enquire in advance — each situation is assessed individually.

Question 8

Is there Wi-Fi?

Accepted Answer

We offer basic connectivity, but we encourage you to be prepared to spend time without a constant internet connection. It is part of the experience.

Question 9

Is food included in the accommodation?

Accepted Answer

Self-catering accommodation includes kitchen facilities. Meals are included in retreat programmes. Please check the programme descriptions for details.

Question 10

How do I make a booking?

Accepted Answer

You can book through the website or contact us directly. Retreat and coaching session booking requests can be submitted directly from the site.

Question 11

What is the cancellation policy?

Accepted Answer

Cancellations 30 days or more before arrival: full refund. Cancellations 14–29 days before: 50% refund. Less than 14 days before arrival: no refund. In exceptional circumstances we always try to find a flexible solution — please get in touch.

Question 12

What payment methods are accepted?

Accepted Answer

We accept bank transfers and major credit cards. Payment details will be provided with your booking confirmation.

Question 13

Can I change my booking dates?

Accepted Answer

Date changes may be possible subject to availability. Please get in touch as early as possible and we will find the best solution together.

Question 14

What does a retreat include?

Accepted Answer

Retreats include accommodation, guided sessions (e.g. drum relaxation, nature walks, creative workshops), sauna, and meals. Full programme details are available on the Retreats page.

Question 15

Do I need prior experience in yoga or meditation?

Accepted Answer

Not at all. Our retreats are suitable for everyone regardless of previous experience. Everything is guided gradually and at your own pace.

Question 16

How large are the retreat groups?

Accepted Answer

We keep groups small — a maximum of 8 people — so that each person receives individual attention and the space remains calm.

Question 17

Are coaching sessions available remotely?

Accepted Answer

Yes, coaching sessions are available online as well. Get in touch or visit the Coaching page for more information.

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